ID Proofing

Before you can enroll we need to verify your identity to protect you and your personal information. This process helps prevent someone else from creating an account in your name without your knowledge.

Inshura captures the following details to make sure your account is safe.

Id Proofing

NPN

Npn

NPN is a mandatory piece of information in Inshura for agents to use the quoting and enrollment platform.

The agent can choose to enter the NPN information at the time of account creation or can add it later from within the account portal. If the agent skips entering the NPN during the on-boarding steps, the agent is allowed to enter it from the account portal’s “State License” page.

State Licences

On capturing the NPN, Inshura fetches the details of the state licenses and carrier appointments corresponding to the NPN from NIPR. All of the agent’s licenses are pre-populated on this page based on the NPN entered.

The agent is not allowed to configure his or her state license information as per CMS regulations.

State Licences

Carrier Appointment

Carrier Appointment

The appointments are also populated based on the details fetched from NIPR. The agent will be allowed to change the appointment status.

FFM ID and Verification

This ensures that agents are properly verified before they can gain access to their accounts. You will not be able to enroll until you link your account using multi-factor authentication.

Ffm Id Verification

Multi-Factor Authentication (MFA)

Mfa
CMS has mandated multi-factor authentication (MFA), which adds extra security steps to the login process. This keeps your accounts safe. Agents and brokers should immediately authenticate their accounts to avoid disruptions to EDE enrollments. Inshura already has the feature enabled.

You will not be allowed to use the following EDE features if you do not complete this authentication:

  • Enrollment of EDE applications
  • Updates and cancellations of EDE applications
  • Applicant search
  • Document submissions for an existing EDE application
  • Eligibility Notice: view and download

How do I enable MFA?

If you haven’t enabled MFA yet, you need to log in to CMS Enterprise Portal Account and complete the setup.

  • Log in to Inshura® and go to ‘My Profile’.
  • You will see that ‘FFM Account Authentication’ status shows ‘Unlinked’. Click on ‘Link My Account’ and you will be redirected to the CMS sign-in portal.
  • Enter your FFM username, password and click on Sign In.
  • When you move to the next screen, click on ‘Request Code’ to receive a verification code your MFA configured device. Enter the code received and click on ‘Verify’.
  • Once your identity is verified and authenticated you will automatically be redirected back to Inshura®. Your ‘FFM Account Authentication’ status under ‘My Profile’ will now be ‘Linked’. You have now successfully authenticated your Inshura® account with FFM.
Enable Mfa

How to Re-Authenticate?

Re Authenticate
Please note that the FFM authentication may expire every 30 days for additional account security. You may have to repeat the enabling MFA steps to re-authenticate. If your account is not FFM-authenticated, Inshura will warn you when you login to your account.

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Frequently Asked Questions

Content always open

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If Inshura is free, how do you make money?

We provide Inshura for FREE to all Agents and Agencies.

You pay Nothing, Nada, Zip, Zilch.

Here’s how it works:

  • You enter your NPN, Licenses, and Carrier appointments – You are the AOR.
  • If there is someone you have a business relationship with (For example – someone in your Agency), you can configure Inshura to use their NPN for specific carriers. (Inshura has no participation in this.)
  • You can add/change your Carrier/AOR at any time should you attain a direct appointment.
  • The carriers will continue to pay you directly – EXACTLY the same way they are doing now, NOTHING CHANGES.

If you participate in our Optional Programs: The Client Referral Program and our Downline Agents Program, then Inshura will be the AOR.

The Client Referral Program:

  • You immediately have access to many more carriers and plans to serve your customers better.
  • You probably don’t have appointments with every carrier. Referring clients to Inshura or one of our partners gives you access to more plans from a broader range of insurance providers.
  • You receive your referral payment quickly, and Inshura shoulders all of the long-term risks.
  • Plus, you can RECLAIM the customer each year and receive ANOTHER Referral fee each year!

Inshura’s value-added services expand your income opportunities.

Is Inshura fully integrated with the ACA marketplace?

Yes! We fully integrate with the healthcare marketplace (Healthcare.gov). Inshura is CMS EDE PHASE III certified and provides secure, FAST access to the data you need – and you never have to leave Inshura.

Will you reach out to my clients?
No.

Unless you specifically request that we do so for some reason.  Our success is based on your long-term business and we work hard to keep that trust.  Your business is safe and secure.

If you participate in the Client Referral Program, the new AOR (or their representative/enrollment verification personnel) will contact the referred client.

Transferring clients to a new AOR requires the new AOR to contact that client and verify eligibility.

Before joining the program, you review the full details in the Client Referral Program Agreement.

What training do I need?

We designed inshura to be so easy that training should be needed.

Just in case, we’ve included training videos that will jumpstart your success. You can also join our live Webinar training sessions!

And, of course, we’re here to help with any questions!

(888) 306-2590
support@inshura.com

Can I transfer my client base from another system to Inshura?

Yes. Check out this Training Video to see how easy it is to import your current Book of Business!

How do I map the carriers that I am appointed with?

In the Carriers Appointments section, simply select your carriers for each State.

Who is the Agent on Record?

You.

You keep your customers and commissions.

YOU are the AOR (unless you’re working with a partner – then, of course, your partner would be the AOR.) The AOR gets the commission – just like it should be!

If you participate in our Optional Programs: The Client Referral Program and our Downline Agents Program, then Inshura will be the AOR.

The Client Referral Program:

  • You immediately have access to many more carriers and plans to serve your customers better.
  • You probably don’t have appointments with every carrier. Referring clients to Inshura or one of our partners gives you access to more plans from a broader range of insurance providers.
  • You receive your referral payment quickly, and Inshura shoulders all of the long-term risks.
  • Plus, you can RECLAIM the customer each year and receive ANOTHER Referral fee each year!

Inshura’s value-added services expand your income opportunities.

Do I get my own personalized webpage?

Yes!

Inshura creates a fully personalized, unique web page for you. You can tailor the look and feel, add your logo, and more!  With inshura, you get your own unique Customer Portal!

Plus, all your email messaging is automatically personalized with your Logo, Contact info, everything! (and still no extra fees)